Silk Soy Milk was mentioned last week in a post about a not-so-great experience at my local grocery store. Just a few days ago, I received a lovely surprise in my mailbox. A rep for their company sent me coupons for complimentary cartons of their milk and some cool little stickers of their logo along with a hand-written note apologizing for my inconvenience, even though they had no control over the situation.
It reminds me of the whole dooce / Maytag situation and while my inconvenience did not compare to hers, I’d like to think that my online influence may be heading in that direction – or at least the possibility of a book deal in my future.
Got Silk? Become a Fan on Facebook or head over to their website for recipes that incorporate the soy milk brand.
Happy Healthy Hip Parenting
Peace Begins in the Home
Posted by Suzette on April 6, 2010 at 9:24 pm
The question remains: Will you shop at VONS after this ‘apology’?
It’s like my incident with STAPLES on Black Friday. I will never shop there again and have stuck to my guns since then.
Thanks for letting us know about this supermarket’s infraction — they should get a citation for these shinanigans, don’t you think?